FAQ

Ours is a seven day policy. If you cancel within 7 days of your arrival date, you will be responsible for the full amount of your stay. We will make every effort to sell this room, and if we are able to, you will not be charged cancellation.

During this uncertain times, we are giving our guests the opportunity to cancel right up to 3:00 pm on your day of arrival. We hope that this gives you peace of mind in making your bookings.

Ours is a seven day policy. If you cancel within 7 days of your arrival date, you will be responsible for the full amount of your stay. We will make every effort to sell this room, and if we are able to, you will not be charged cancellation.

We will be pleased to continue to offer our gourmet breakfasts. You will have 3 options; sit in the Bank and enjoy a table appropriately distanced; eat on the patio; or eat in your room.

We will work with a local provider to get your items dry-cleaned should you need this service. We are happy to press or steam items for you, should you need this service.

Our lobby is home to The Bank Gastrobar. Originally built as a Bank of Montreal in 1845, this contemporary dining room features unique cocktails, curated wine list, and seasonal small & large plate offerings. As of now, The Bank is only open to hotel guests. Stay tuned on instagram or this website for the announcement of our open to the public.